Petbiz Pty Ltd shall ensure that all animals under their care shall be provided with humane treatment and with correct and proper housing in accordance with applicable State and Federal regulations.

Petbiz Pty Ltd shall take any necessary action to discourage any acts of cruelty or mistreatment to animals under their care and to protect those animals from undue stress or discomfort.

Petbiz Pty Ltd shall not offer for sale any animal that is known to be suffering from disease, illness or injury and shall seek prompt, proper veterinary care for any animal in their care that is so affected.

Petbiz Pty Ltd shall ensure that any animal in their care is provided with an adequate and proper diet, in accordance with the need of species.

Petbiz Pty Ltd shall not offer for sale any animal that is classified as protected fauna other than those species allowed under State and Federal acts, for which the necessary certificates must be provided.

Petbiz Pty Ltd shall ensure that all employees in charge of livestock shall be familiar with the care and needs or such species or shall be under the supervision of a person who is knowledgeable and competent in this regard.

 Petbiz Pty Ltd whenever possible, accurately describe the needs and care of any animal sold and provide or promote any literature relevant to the well being of the animal after purchase.

Petbiz Pty Ltd shall not offer for sale any item or product that does not knowingly conform to State and Federal regulations or that may endanger the safety of the user or animals.

Petbiz Pty Ltd shall endeavor to maintain their business premises in a clean and safe condition and provide any necessary ventilation or lighting that may be required for the comfort of livestock, employees and customers alike.

Petbiz Pty Ltd will trade in accordance with applicable State and Federal regulations and by example, shall strive to promote the Australian Pet industry and the benefits of responsible pet ownership to potentional customers and members of the general public.

Reference: Pet Industry Joint Advisory Council, National Code of Practice 2002

Please note that Petbiz Pty Ltd does not sell livestock with exception of our Balgowlah store which sells aquarium fish including, Freshwater, Coldwater, Marine fish, invertibrates and plants.